Organisation: ExploreBuddy Ltd

Website: https://www.neurish.online/

Help Centre: https://www.neurish.online/help-centre

Child Safety Contact Email: concerns@explorebuddy.co.uk

Effective Date: 24/09/2026

Last Updated: 24/09/2026

Version: 1.0

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Neurish is committed to creating and maintaining a safe, respectful and supportive online environment

for neurodivergent individuals, parents, guardians and carers. This Child Safety Standards Policy

explains the measures Neurish takes to protect children from abuse, exploitation, grooming,

harassment and other forms of harm. Neurish adopts a zero-tolerance approach to child sexual abuse

and exploitation and is committed to complying with applicable Scottish and UK legislation, as well as

the child safety requirements of Google Play and the Apple App Store.

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This policy applies to all Neurish users, all content shared through the platform, all communication

features available within the platform, and all employees, contractors, volunteers and moderators

acting on behalf of Neurish (ExploreBuddy Ltd).

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Neurish is a community platform designed for neurodivergent individuals aged 16 and over, together

with parents, guardians and carers of neurodivergent children. The platform enables users to connect

through shared interests, experiences, peer support and community engagement in a safe and

inclusive environment. Neurish is not directed at children under the age of 16.

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Users must be at least 16 years old to create an account and access community features. Neurish

does not knowingly permit children under the age of 16 to register or use the platform. Any account

believed to belong to a child under 16 may be restricted, suspended or removed pending verification.

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The following content and behaviours are strictly prohibited on Neurish:

Child Sexual Abuse Material (CSAM).

Content that exploits, abuses, endangers or sexualises children.

Grooming behaviour or attempts to establish inappropriate relationships with children.

Solicitation of minors.

Harassment, bullying, intimidation or abuse.

Threatening, predatory or exploitative behaviour.

Human trafficking or exploitation.

Sharing private or identifying information relating to children without lawful authority or appropriate

consent.

Fraudulent, deceptive or harmful activity.

Any conduct that places a child or vulnerable person at risk of harm.

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Users who engage in prohibited behaviour may have content removed, accounts suspended or

accounts permanently terminated. Serious violations may be reported to the appropriate authorities.

Neurish provides accessible methods for reporting concerns relating to child safety, child exploitation,

grooming, harassment, abuse, inappropriate content, suspected illegal activity and breaches of this

policy. Reports can be submitted through the Neurish Help Centre at

https://www.neurish.online/help-centre or by email to concerns@explorebuddy.co.uk.

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All reports are reviewed as quickly as reasonably practicable. Where necessary, Neurish will

investigate reports and take appropriate action to protect users and maintain a safe platform.

Neurish uses moderation processes designed to identify and address harmful content and behaviour.

These measures may include reviewing user reports, removing content, investigating accounts,

restricting user access, suspending accounts, permanently terminating accounts and escalating

serious matters to law enforcement or safeguarding agencies.

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Neurish reserves the right to take immediate action where there is a risk to the safety or welfare of a

child or vulnerable individual.

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Neurish maintains a zero-tolerance approach to child sexual abuse and exploitation. Where content,

communications or user behaviour indicate potential child exploitation, Neurish may immediately

remove content, suspend or terminate accounts, retain relevant information where legally required

and cooperate with lawful requests from relevant authorities.

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The safety of children and vulnerable individuals will always take priority over continued access to the

platform.

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Where communication features are available, users must interact respectfully and responsibly.

Neurish may take action against users who engage in abusive behaviour, send threatening

messages, attempt to exploit others or otherwise breach platform rules and child safety requirements.

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Parents, guardians and carers may choose to discuss aspects of their children's experiences within

the community. Users should avoid sharing full names of children, home addresses, school names,

medical records, personal identification documents, photographs containing sensitive information or

any information that could identify or place a child at risk.

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Personal information is processed in accordance with the Privacy Policy and applicable data

protection legislation.

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Where a credible safeguarding concern exists, Neurish (ExploreBuddy Ltd) may cooperate with Police

Scotland, local authority child protection services, social work services, the National Crime Agency,

safeguarding organisations and other relevant legal or regulatory authorities in accordance with

Scottish and UK law.

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Employees, contractors and moderators acting on behalf of Neurish (ExploreBuddy Ltd) are expected

to follow this policy, report safeguarding concerns promptly, act professionally and ethically, support a

culture of safety and inclusion and escalate concerns appropriately.

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ExploreBuddy Ltd operates in accordance with applicable Scottish and UK legislation, including the

Children (Scotland) Act 1995, the Children and Young People (Scotland) Act 2014, the United Nations

Convention on the Rights of the Child (Incorporation) (Scotland) Act 2024, the Data Protection Act

2018, UK GDPR and the Online Safety Act 2023.

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While Neurish (ExploreBuddy Ltd) is committed to maintaining a safe platform and responding

promptly to reports of harmful behaviour, users remain responsible for their own conduct and

interactions. Neurish cannot guarantee that all harmful, inappropriate or unlawful content will be

identified or removed immediately. Users should exercise appropriate caution when interacting with

others online and report any concerns through the reporting channels provided.

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Nothing in this policy limits or excludes any legal obligations owed by ExploreBuddy Ltd under

applicable Scottish or UK law relating to safeguarding, data protection or user safety.

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This policy will be reviewed regularly to ensure continued compliance with Scottish safeguarding

requirements, UK child protection legislation, Google Play Child Safety Standards, Apple App Store

Review Guidelines and other applicable legal and regulatory requirements.

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Child safety concerns can be reported through the Help Centre at

https://www.neurish.online/help-centre or by email at concerns@explorebuddy.co.uk.

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Where a child is believed to be at immediate risk of harm, users should contact Police Scotland by

calling 101, or dial 999 in an emergency, before submitting a report to Neurish.

Approved by ExploreBuddy Ltd.

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Review Date: 24/09/2027.

Neurish is committed to maintaining a safe, inclusive and supportive community for neurodivergent

individuals, parents, carers and families while upholding the highest standards of safeguarding, child

protection and online safety.